Privacy policy

Data Controller

The company responsible for processing your data under this Privacy Policy is:

NUTRIEXPERTS, SL Tax ID (NIF): B06770051

Registered Office: C/ Vallespir, 19 Planta 3 Oficina 5 08173 Sant Cugat del Vallès-Barcelona

Email Address: admin@nutriexperts.eu

Website: www.nutriexperts.eu

Registered in the Mercantile Registry of Barcelona in Volume 39904, Folio, Section 113, Page B-356186.

At NUTRIEXPERTS, SL, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws. This privacy policy aims to regulate all aspects regarding the processing of data of the various users who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the fields established for this purpose, we collect the personal data that the user communicates to us: first name, last name, email address, telephone number, postal address, city, etc., as well as all those data that you voluntarily provide through any of the social networks in which the user is registered. In this case, privacy will depend on the settings established by the user as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they have to provide any information about their personal data. However, if provided, the data will be processed lawfully, subject at all times to the principles and rights set forth in GDPR 2016/679 of April 27, 2016, and LOPDGDD 3/2018 of December 5.

Purpose, Duration, and Legal Basis of Processing:

The data provided by the user will be processed for the following purposes:

To attend to the request or inquiry made by the user through the contact form located on the website. We collect and process the user’s personal data to process and manage their request, query, or any petition made through said form. We will keep this data for the time necessary to fulfill your request and for the time established by law, with a minimum duration of 3 years.

  • Legal Basis: The consent granted by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To improve your browsing experience on the website. We will keep this data as long as the user does not revoke their consent to the processing thereof by deleting cookies, and for the time established by law with a minimum duration of 3 years.

  • Legal Basis: The consent granted by the user by accepting cookies. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To manage our social networks and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to the processing thereof and for the time established by law with a minimum duration of 3 years.

  • Legal Basis: The consent granted to us for this purpose. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

To attend to and manage the purchase made by the user through the purchase form located on the website. We collect and process the user’s personal data to process the order and subsequent payment for the products and services offered on the web. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.

  • Legal Basis: The execution of a sales contract to which the data subject is a party. If the user does not provide their personal data, their purchase cannot be managed, and the requested service cannot be provided.

To save an abandoned shopping cart and remind the User that they have left a product in the basket, in the event that they had started a purchase by entering their email address. The data will be kept from the moment the User adds the selected product to the cart until they confirm the purchase, for a period not exceeding five days.

  • Legal Basis: The legitimate interest of the Controller to facilitate the purchase of the product for which the User has shown an interest by adding it to the cart.

To send communications, bulletins, or newsletters about NUTRIEXPERTS, SL products. Under the user’s consent, we collect and process their personal data to send information about our products and services. We will keep this data as long as the user does not revoke their consent and for the time established by law with a minimum duration of 3 years.

  • Legal Basis: The consent granted by the user by selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form enabled for this purpose. The user has the right to withdraw consent at any time.

To register and manage an account as a “registered user” through the form on the website, allowing access to a private service area and keeping you informed of our activities, including commercial communications via electronic means. We will keep this data as long as the user does not request to unsubscribe and for the minimum legal duration of 3 years.

  • Legal Basis: The consent granted by the user when registering and selecting the privacy policy acceptance box.

To manage contests and giveaways organized on our website or social networks. We collect and process personal data to manage participation and subsequent communication with winners. We will keep this data for the duration of the contest and its subsequent exposure as determined by the contest rules, and for the minimum legal duration of 3 years.

  • Legal Basis: Consent granted by completing the participation form and accepting the privacy policy and contest rules.

Transfer or Communication of Personal Data and International Transfers

Your data will not be communicated or transferred to third parties, unless there is a legal obligation or to those providers linked to the Controller who act as data processors.

Our servers are located in the European Union, and generally, we hire service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.

If we need to use external service providers that require the transmission of personal data outside the European Union or to countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing through adequacy decisions, standard clauses, binding corporate rules, or any other instrument approved by the supervisory authority.

Data Updating

It is important for us to keep personal data updated; the user must inform us whenever there has been any modification. Otherwise, we are not responsible for its veracity. The user guarantees that the personal data provided is true, accurate, and current.

Third-Party Data

If the user provides data of third parties for any purpose to NUTRIEXPERTS, SL, they guarantee that they have obtained this data lawfully, have previously informed those affected, and have obtained their consent to communicate it.

Mandatory Nature of Requested Information

All our forms use an asterisk (*) for mandatory fields. If these fields are not provided or the privacy policy box is not checked, the information cannot be sent.

Use of Passwords

To access the Private Area, the USER must “Log In” using the email and password generated in the registration form. Users are responsible for the confidentiality of their identifiers and passwords and agree not to transfer their use to third parties. The user must immediately notify the Controller of any incident, such as theft or loss, to proceed with immediate cancellation.

Rights of Data Subjects

You have the right to access your data, obtain confirmation of its processing, and receive a copy of the data. You have the right to update and request the rectification of inaccurate data or request deletion when the data is no longer necessary. You may request the restriction of processing, object to processing by revoking consent, and exercise the right to data portability. You also have the right not to be subject to decisions based solely on automated processing.

You can exercise your rights by contacting us at: gdpr@nutriexperts.eu. If you feel your rights have not been duly addressed, you have the right to file a claim with the supervisory authority at www.aepd.es.

Processing of Data of Minors

Anyone providing data through the forms on this website and accepting its processing declares to be over 14 years of age. Access and use of the portal by minors under that age are prohibited. If the Controller detects that a minor under 14 has provided personal data, we will proceed to cancel it. Parents or guardians may contact NUTRIEXPERTS, SL to block access accounts of minors in their charge.

Social Networks

The purpose of tools like Facebook, Twitter, Instagram, etc., is to provide visibility to our organization’s activities. These platforms store data on their own servers and are governed by their own privacy policies. We recommend reviewing their terms and privacy settings upon registration. The Controller reserves the right to remove any information from its social networks that violates the law or the dignity of persons/institutions, and the right to block the authors of such messages.

Cookie Processing

A cookie is a small file downloaded to the user’s computer to store and retrieve information about browsing habits. The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser. More information is available in our Cookies Policy.

Last updated: 10/30/2025